Are you looking for a rewarding career in IT support and network administration? Adani International School is inviting applications for the position of IT Network Engineer (IT Support Engineer L1). This is an excellent opportunity for graduates who have experience in desktop support, hardware troubleshooting, network administration, Microsoft 365, Google Workspace, and IT infrastructure management.
The selected candidate will play a vital role in supporting the school's day-to-day IT operations by providing technical assistance to staff and students, maintaining classroom technology, and ensuring smooth network connectivity across the campus. If you are passionate about IT support, networking, and end-user services, this could be the ideal opportunity to grow your career.
Job Overview
- Company: Adani International School
- Job Role: IT Network Engineer (IT Support Engineer L1)
- Industry: Education / Training
- Department: Engineering – Hardware & Networks
- Employment Type: Full-Time, Permanent
- Role Category: IT Network
- Education Required: Any Graduate
- Salary: As per company standards
- Work Mode: Onsite
About the Role
Adani International School is looking for a proactive and technically skilled IT Support Engineer L1 to manage day-to-day IT support activities and assist with maintaining the school's technology infrastructure. The role involves providing first-level and second-level technical support, resolving hardware and software issues, supporting classroom technology, maintaining network connectivity, and assisting with IT security tools.
The ideal candidate should have experience in desktop support, Microsoft 365, Google Workspace, Active Directory, networking, and endpoint protection solutions. Strong communication skills and the ability to work in a collaborative educational environment are essential.
Key Responsibilities
End-User and Classroom Support
The selected candidate will be responsible for providing technical support for desktops, laptops, printers, and iPads used by staff and students. Daily responsibilities include:
- Troubleshooting desktop and laptop hardware issues.
- Supporting printers and scanning devices.
- Maintaining interactive smart panels, projectors, and audio-visual equipment.
- Resolving user login issues and email configuration problems.
- Assisting teachers with classroom technology.
- Providing IT support during school events, seminars, and functions.
Infrastructure and Application Support
The IT Support Engineer will also assist in managing core IT infrastructure, including:
- Supporting Windows Servers and Active Directory.
- Managing DNS and DHCP services.
- Configuring and maintaining Group Policies.
- Administering Google Workspace services such as Gmail, Google Classroom, Google Drive, and Google Groups.
- Supporting Microsoft 365 applications including Teams, Exchange Online, SharePoint, and OneDrive.
- Providing technical assistance for ERP, Student Information Systems (SIS), and Learning Management Systems (LMS).
- Performing backup operations and validating data restoration procedures.
Network and Security Management
Candidates will assist in maintaining secure and reliable network operations by:
- Troubleshooting LAN, WAN, Wi-Fi, and internet connectivity issues.
- Supporting firewall configuration and monitoring.
- Assisting with network switches and wireless access points.
- Monitoring endpoint protection platforms such as Antivirus and EDR solutions like CrowdStrike.
- Performing routine network health checks and reporting potential issues.
Helpdesk and Documentation
The role also includes:
- Managing helpdesk tickets and providing timely technical support.
- Escalating complex technical issues to Level 2 support teams.
- Maintaining detailed incident logs and technical documentation.
- Updating IT asset inventory records.
- Supporting network cabling, patch panel management, and hardware labeling.
- Participating in regular IT audits and infrastructure documentation.
Additional Responsibilities
Apart from daily IT support activities, candidates may also:
- Support special school events requiring technical setup.
- Install new software and hardware.
- Perform preventive maintenance of IT equipment.
- Assist management with additional IT-related projects.
Eligibility Criteria
Candidates applying for this position should possess:
- Bachelor's Degree in any discipline.
- Experience in IT Support, Desktop Support, or Network Support.
- Knowledge of Windows operating systems and enterprise applications.
- Understanding of Active Directory and Microsoft technologies.
- Basic knowledge of networking concepts.
- Good troubleshooting and analytical skills.
Freshers with strong technical knowledge and relevant certifications may also be considered depending on organizational requirements.
Required Technical Skills
The ideal candidate should have knowledge of:
- Desktop Support
- Laptop Troubleshooting
- Hardware Support
- Printer Configuration
- Windows Operating Systems
- Active Directory
- Google Workspace Administration
- Microsoft 365 Administration
- DNS
- DHCP
- Group Policy Management
- LAN/WAN Networking
- Wi-Fi Troubleshooting
- Firewall Support
- Endpoint Security
- Antivirus Solutions
- CrowdStrike (Preferred)
- Backup & Restore Operations
- Helpdesk Ticket Management
- Asset Management
- Technical Documentation
Preferred Skills
Candidates with experience in the following areas will have an advantage:
- Google Classroom Administration
- Microsoft Teams
- Exchange Online
- SharePoint
- OneDrive
- ERP Systems
- Student Information Systems (SIS)
- Learning Management Systems (LMS)
- Network Switch Configuration
- Passive Networking
- Cabling and Patch Panel Management
Why Join Adani International School?
Adani International School offers a modern educational environment supported by advanced technology infrastructure. Employees have the opportunity to work with the latest IT systems while contributing to the smooth functioning of digital classrooms and campus-wide technology services.
Some benefits of joining include:
- Competitive salary package
- Permanent full-time employment
- Professional work environment
- Opportunity to work with modern educational technologies
- Exposure to enterprise networking and Microsoft cloud services
- Career development and learning opportunities
- Collaborative and supportive workplace culture
Career Growth Opportunities
Working as an IT Network Engineer or IT Support Engineer provides an excellent foundation for advancing into higher-level IT roles, including:
- System Administrator
- Network Administrator
- IT Infrastructure Engineer
- Cloud Support Engineer
- Microsoft 365 Administrator
- Cyber Security Analyst
- IT Operations Engineer
- Technical Support Lead
- Infrastructure Manager
- IT Manager
As organizations continue to invest in digital transformation and cloud technologies, professionals with expertise in networking, system administration, and IT support remain in high demand.
How to Apply?
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